CQC Registration & FrenulotomyProvision

 

What does it mean to be an Associate Practitioner at The Natal Network?

Being an Associate Practitioner means that while your practitioner—Jenny Harmer—is usually employed independently, during your appointment they are temporarily working under The Natal Network’s clinical governance and standards. This means that while Jenny typically operates independently, during your time with The Natal Network, she follows The Natal Network’s regulated policies, procedures, and clinical supervision.

 

Why does this structure exist?

This arrangement allows us to deliver local, family-centred care with strong clinical oversight. By engaging skilled practitioners like Jenny Harmer within The Natal Network, we combine the benefits of familiar, trusted professionals with the reassurance that your care is delivered under The Natal Network’s Care Quality Commission (CQC)-registered clinical governance.

 

Is the care still regulated?

Yes, absolutely. Practitioners like Jenny Harmer, while working for The Natal Network, are regulated by the CQC through The Natal Network’s registration. This means your baby’s procedure is performed under a robust clinical governance framework that includes:

• Clear policies and procedures

• Formal complaints and reporting channels

• Ongoing peer support and mentoring

• Regular clinical audits

• Supervision by experienced clinical leads

• Safe recruitment practices

You can trust that all aspects of care meet the highest standards of safety, accountability, and quality, regardless of which practitioner you see.

Will I still see someone I know?

Yes. Jenny Harmer already provides care in your community, so you’ll benefit from continuity and familiarity, along with the added confidence that she is working within The Natal Network’s regulated clinical framework.

 

How can I provide feedback or raise a concern?

We take all feedback seriously as part of our commitment to continuous improvement. If you have a compliment, suggestion, or concern about any practitioner providing your care, you can:

• Speak directly to the practitioner or their team, if you feel comfortable

• Contact The Natal Network’s governance lead at emily@natal.network to raise concerns formally

• Escalate to the Care Quality Commission (CQC) if your concern relates to safety or standards of care

The Natal Network’s full Complaints Policy outlines all available steps and is accessible via their website: http://natal.network

 

Can I learn more about how my care is managed?

Absolutely. You can explore The Natal Network’s governance structure and commitment to high-quality care via http://natal.network. If you have any further questions, please don’t hesitate to get in touch — we’re always here to help.

 

What is “Advanced Tongue Tie Practitioner Training”?

All registered practitioners working directly with or as Associates within The Natal Network have completed accredited Advanced Tongue Tie Practitioner Training through the Tongue Tie Centre. This shared training ensures consistent clinical knowledge and skills across our team, supporting both continuity and high standards of care.

 

Regulation Statement 

Jenny Harmer is regulated by the Care Quality Commission (CQC) when working as an Associate within The Natal Network (http://natal.network).